Customer Testimonials

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DealerRater Apr 24, 2025

Absolutely do not recommend this dealership. I was lied to did not get the car

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DealerRater Feb 8, 2024

STAY AWAY FROM THIS DEALER! David is the biggest scam artist EVER. I purchased a Jeep from him via fully online as I am a few states over. He reassured me of many things: 1. He sells to out of state all the time and it's always a smooth transaction. 2. He assured me that the vehicle was in EXCELLENT condition "practically new" he said, when it showed up had about 8+ significant scratches on the paint; 3. The Jeep showed up missing stock rock rails that come on EVER jeep ever. It's a stock part. First he said, "...

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DealerRater Jan 25, 2024

I dealt with David Zach’s on a truck for weeks, we created a pretty good relationship. I told him I’d be flying in from Oklahoma to pickup the truck. He said we will get someone there to pick you up even if that means he was the one coming. I book my flight and let him know. That’s when things changed, he couldn’t/wouldn’t have someone come get me because the price I was paying was less than what we had “agreed upon when he made that statement”. He also said”you don’t have ...

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DealerRater Jun 14, 2023

DO NOT DO BUSINESS WITH THEM!! I have had a horrible experience with Reliance Bay City. I drove over 2 hours to purchase a vehicle from them. Things seemed great until I realized that there was coolant smell coming from the vents on the way home from the delearship, which caused me to have a headache as it is toxic. The next day I decided to pop the hood and I opened the radiator cap to find a thick, brown sludge and significant buildup. I then contacted Randy, the general manager, who also happens to be a family friend. They sent ...

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DealerRater Feb 7, 2023

David was great to work with. Would definitely recommend doing business with them. I traveled 7 hrs one way to get my truck and it was worth every minute.

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DealerRater Jan 19, 2023

The salesman has just left me hanging. I keep having to text every couple days to see what up with my application.

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DealerRater Oct 21, 2022

Dereck understood what it would take to make a sale and got down to bussiness! Reliance will save you MONEY! This Dealership is working very hard to be the HASSLE free dealership of TEXAS!!!

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DealerRater May 3, 2019

Really 140 dollars for no more than just popping the hood and trying to get my car to start with a blown motor! I won’t be back ever hope the money I paid was worth it !

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